{"id":319,"date":"2026-07-14T21:35:57","date_gmt":"2026-07-14T21:35:57","guid":{"rendered":"https:\/\/melinca.ro\/?page_id=319"},"modified":"2026-07-14T21:50:12","modified_gmt":"2026-07-14T21:50:12","slug":"termeni-si-conditii","status":"publish","type":"page","link":"https:\/\/melinca.ro\/index.php\/termeni-si-conditii\/","title":{"rendered":"Termeni \u0219i condi\u021bii"},"content":{"rendered":"<style>body.page-id-317 #main-header,body.page-id-317 #main-footer,body.page-id-317 .et-l--header,body.page-id-317 .et-l--footer,body.page-id-317 #sidebar,body.page-id-317 article>.entry-title,body.page-id-319 #main-header,body.page-id-319 #main-footer,body.page-id-319 .et-l--header,body.page-id-319 .et-l--footer,body.page-id-319 #sidebar,body.page-id-319 article>.entry-title,body.page-id-321 #main-header,body.page-id-321 #main-footer,body.page-id-321 .et-l--header,body.page-id-321 .et-l--footer,body.page-id-321 #sidebar,body.page-id-321 article>.entry-title{display:none!important}body.page-id-317 #page-container,body.page-id-317 #main-content,body.page-id-317 article,body.page-id-317 .entry-content,body.page-id-319 #page-container,body.page-id-319 #main-content,body.page-id-319 article,body.page-id-319 .entry-content,body.page-id-321 #page-container,body.page-id-321 #main-content,body.page-id-321 article,body.page-id-321 .entry-content{margin:0!important;padding:0!important}body.page-id-317 #main-content>.container,body.page-id-319 #main-content>.container,body.page-id-321 #main-content>.container{width:100%!important;max-width:none!important;padding:0!important}body.page-id-317 #left-area,body.page-id-319 #left-area,body.page-id-321 #left-area{float:none!important;width:100%!important;padding:0!important}body.page-id-317 .container:before,body.page-id-319 .container:before,body.page-id-321 .container:before{display:none!important}:root{--navy:#10253e;--brand:#e86524;--ink:#172033;--muted:#5f6878;--line:#e7e2de}.melinca-legal-shell,.melinca-legal-shell *{box-sizing:border-box}.melinca-legal-shell{font-family:Inter,system-ui,sans-serif;color:var(--ink);line-height:1.7;background:white}.legal-container{width:min(calc(100% - 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48px)!important;max-width:1180px!important;margin-left:auto!important;margin-right:auto!important}body.page-id-317 .melinca-legal-shell article.legal-page,body.page-id-319 .melinca-legal-shell article.legal-page,body.page-id-321 .melinca-legal-shell article.legal-page{padding:45px 26px 70px!important}}<\/style><div class=\"melinca-legal-shell\"><header class=\"legal-site-header\"><div class=\"legal-container legal-nav\"><a class=\"legal-brand\" href=\"https:\/\/melinca.ro\/?page_id=309&#038;preview=true\"><span class=\"legal-brand-mark\">M<\/span>MELINCA<\/a><nav class=\"legal-links\"><a href=\"https:\/\/melinca.ro\/?page_id=309&#038;preview=true#despre\">Despre<\/a><a href=\"https:\/\/melinca.ro\/?page_id=309&#038;preview=true#produse\">Produse<\/a><a href=\"mailto:office@melinca.ro\">Contact<\/a><\/nav><\/div><\/header><main><article class=\"legal-page\"><span class=\"eyebrow\">Informa\u021bii contractuale<\/span><h1>Termeni \u0219i condi\u021bii<\/h1><p class=\"legal-updated\">Ultima actualizare: 14 iulie 2026<\/p>\n<h2>1. Cine furnizeaz\u0103 serviciile<\/h2><p>Site-ul melinca.ro \u0219i aplica\u021biile Melinca sunt furnizate de <strong>MELINCA SRL<\/strong>, cu sediul \u00een Paleu nr. 1278, jude\u021bul Bihor, Rom\u00e2nia, CUI 48472571, nr. registrul comer\u021bului J5\/1762\/2023, email <a href=\"mailto:office@melinca.ro\">office@melinca.ro<\/a>, denumit\u0103 \u00een continuare \u201eMelinca\u201d, \u201enoi\u201d sau \u201eFurnizorul\u201d.<\/p>\n<h2>2. Domeniul de aplicare \u0219i acceptarea<\/h2><p>Ace\u0219ti termeni se aplic\u0103 vizit\u0103rii site-ului, solicit\u0103rii \u0219i folosirii perioadei demo, achizi\u021biei unei licen\u021be \u0219i utiliz\u0103rii aplica\u021biilor Asistent Rapoarte Contabile, TDSync \u0219i Sincronizare Jira. Prin instalare, activare, comand\u0103 sau utilizare confirmi c\u0103 ai citit \u0219i accep\u021bi versiunea termenilor comunicat\u0103 \u00eenainte de \u00eencheierea contractului.<\/p><p>Dac\u0103 ac\u021bionezi pentru o societate sau un cabinet, declari c\u0103 ai autoritatea de a o angaja. Drepturile obligatorii recunoscute consumatorilor nu sunt limitate de ace\u0219ti termeni.<\/p>\n<h2>3. Ce sunt aplica\u021biile<\/h2><ul><li><strong>Asistent Rapoarte Contabile<\/strong> ajut\u0103 la identificarea, verificarea, redenumirea \u0219i arhivarea rapoartelor contabile.<\/li><li><strong>TDSync<\/strong> ajut\u0103 la sincronizarea \u0219i arhivarea declara\u021biilor ANAF, e\u2011Facturilor, documentelor SPV \u0219i e\u2011Transport, local \u0219i\/sau c\u0103tre un portal configurat.<\/li><li><strong>Sincronizare Jira<\/strong> conecteaz\u0103 fluxurile configurate cu Jira \u0219i actualizeaz\u0103 c\u00e2mpurile selectate.<\/li><\/ul><p>Aplica\u021biile automatizeaz\u0103 opera\u021biuni tehnice. Nu furnizeaz\u0103 consultan\u021b\u0103 contabil\u0103, fiscal\u0103 sau juridic\u0103 \u0219i nu \u00eenlocuiesc verificarea profesionistului.<\/p>\n<h2>4. Cerin\u021be \u0219i instalare<\/h2><p>Aplica\u021biile sunt destinate sistemelor Windows compatibile. Utilizatorul trebuie s\u0103 verifice cerin\u021bele afi\u0219ate pentru versiunea desc\u0103rcat\u0103, s\u0103 de\u021bin\u0103 drepturile \u0219i permisiunile necesare asupra calculatorului, folderelor, conturilor \u0219i serviciilor conectate \u0219i s\u0103 p\u0103streze copii de siguran\u021b\u0103 adecvate.<\/p><p>Instalatorul trebuie desc\u0103rcat numai din sursa indicat\u0103 de Melinca. Versiunile prezentate de site sunt Asistent Rapoarte 2.3.4, TDSync 2.4.7 \u0219i Sincronizare Jira 1.4.3; num\u0103rul poate cre\u0219te prin actualiz\u0103ri ulterioare.<\/p>\n<h2>5. Perioada demo de 60 de zile<\/h2><p>Demo-ul se activeaz\u0103 automat la prima pornire, f\u0103r\u0103 card, \u0219i ofer\u0103 acces la func\u021biile versiunii instalate timp de 60 de zile. O singur\u0103 perioad\u0103 demo poate fi acordat\u0103 pentru acela\u0219i utilizator, calculator sau organiza\u021bie, dac\u0103 nu convenim altfel. Este interzis\u0103 ocolirea tehnic\u0103 a duratei demo.<\/p><p>La expirare, func\u021biile disponibile pot fi limitate la vizualizare ori dezactivate, conform aplica\u021biei \u0219i versiunii instalate. Fi\u0219ierele utilizatorului r\u0103m\u00e2n \u00een loca\u021biile sale; Melinca nu dob\u00e2nde\u0219te drepturi asupra lor.<\/p>\n<h2>6. Comand\u0103, pre\u021b, facturare \u0219i livrare<\/h2><p>Pre\u021bul, perioada de facturare, tratamentul TVA, totalul de plat\u0103 \u0219i orice re\u00eennoire vor fi afi\u0219ate \u00eenainte de confirmarea comenzii. Plata poate fi procesat\u0103 prin furnizorul de pl\u0103\u021bi indicat \u00een checkout. Melinca nu stocheaz\u0103 datele complete ale cardului.<\/p><p>Licen\u021ba sau instruc\u021biunile de activare sunt livrate electronic la adresa comunicat\u0103, dup\u0103 confirmarea pl\u0103\u021bii. Utilizatorul r\u0103spunde pentru corectitudinea datelor de facturare \u0219i de contact.<\/p><p>Nicio taxare nu \u00eencepe automat la expirarea demo-ului. Un abonament se re\u00eennoie\u0219te automat numai dac\u0103 aceast\u0103 condi\u021bie este prezentat\u0103 clar \u0219i acceptat\u0103 expres \u00een checkout; anularea produce efecte pentru perioadele viitoare, conform informa\u021biilor din comand\u0103.<\/p>\n<h2>7. Licen\u021ba<\/h2><p>Dup\u0103 plat\u0103, Melinca acord\u0103 o licen\u021b\u0103 limitat\u0103, neexclusiv\u0103, netransferabil\u0103 \u0219i revocabil\u0103 \u00een caz de \u00eenc\u0103lcare, pentru utilizarea intern\u0103 profesional\u0103 a aplica\u021biei, pe durata planului achizi\u021bionat.<\/p><ul><li>Licen\u021ba standard este asociat\u0103 unui singur calculator prin identificator hardware.<\/li><li>Este inclus\u0103 o reemitere gratuit\u0103 pe an calendaristic pentru o schimbare justificat\u0103 de calculator sau hardware.<\/li><li>Nu po\u021bi copia pentru distribuire, revinde, sublicen\u021bia, \u00eenchiria, publica cheia, elimina protec\u021biile, efectua inginerie invers\u0103 ori crea o versiune derivat\u0103, \u00een afara situa\u021biilor permise expres de lege.<\/li><li>Nu po\u021bi folosi aplica\u021bia pentru acces neautorizat, \u00eenc\u0103lcarea drepturilor altora sau prelucrarea ilegal\u0103 a datelor.<\/li><\/ul>\n<h2>8. Date, fi\u0219iere \u0219i servicii conectate<\/h2><p>Fi\u0219ierele aplica\u021biilor sunt procesate local \u00een mod implicit. Dac\u0103 activezi integrarea cu un portal sau Jira, datele selectate sunt transmise c\u0103tre serviciul configurat de tine. E\u0219ti responsabil s\u0103 ai temeiul legal, drepturile de acces, contractele \u0219i m\u0103surile de securitate necesare pentru datele clien\u021bilor \u0219i serviciile ter\u021be.<\/p><p>Nu trimite documente contabile reale prin formularul public de contact. Pentru diagnostic, vom solicita numai datele strict necesare, preferabil anonimizate, printr-un canal convenit.<\/p>\n<h2>9. Actualiz\u0103ri, mentenan\u021b\u0103 \u0219i suport<\/h2><p>Planurile active includ actualiz\u0103rile generale publicate pentru produs \u0219i suport rezonabil pentru instalare, configurare \u0219i erori reproductibile. Nu sunt incluse dezvolt\u0103ri la comand\u0103, remedierea sistemelor ter\u021be, migrarea extensiv\u0103 de date sau interven\u021bii cauzate de modific\u0103ri neautorizate.<\/p><p>Putem modifica aplica\u021biile pentru securitate, compatibilitate sau \u00eembun\u0103t\u0103\u021bire. C\u00e2nd o schimbare reduce material func\u021bii pl\u0103tite, vom comunica \u00een prealabil c\u00e2nd acest lucru este rezonabil posibil.<\/p>\n<h2>10. Obliga\u021biile utilizatorului<\/h2><ul><li>s\u0103 verifice rezultatele \u00eenainte de depunere, transmitere sau folosire profesional\u0103;<\/li><li>s\u0103 configureze corect firmele, CUI-urile, perioadele, c\u0103ile \u0219i c\u00e2mpurile;<\/li><li>s\u0103 men\u021bin\u0103 copii de siguran\u021b\u0103 \u0219i securitatea calculatorului \u0219i a creden\u021bialelor;<\/li><li>s\u0103 testeze pe un set restr\u00e2ns \u00eenainte de procesarea \u00een mas\u0103;<\/li><li>s\u0103 ne comunice prompt erorile, versiunea \u0219i pa\u0219ii de reproducere.<\/li><\/ul>\n<h2>11. Proprietate intelectual\u0103 \u0219i m\u0103rci<\/h2><p>Codul, interfa\u021ba, documenta\u021bia \u0219i materialele Melinca sunt protejate de legisla\u021bia propriet\u0103\u021bii intelectuale. Denumirile SAGA, SmartBill, Tigris \u0219i Jira apar numai pentru a indica interoperabilitatea ori compatibilitatea. M\u0103rcile apar\u021bin titularilor lor; Melinca nu afirm\u0103 afiliere, sponsorizare sau aprobare \u0219i nu folose\u0219te logourile acestora.<\/p>\n<h2>12. Disponibilitate \u0219i limitarea r\u0103spunderii<\/h2><p>Depunem eforturi rezonabile pentru func\u021bionare, dar nu garant\u0103m c\u0103 orice fi\u0219ier, configura\u021bie, serviciu ter\u021b sau modificare extern\u0103 va fi compatibil\u0103 permanent ori c\u0103 aplica\u021bia va func\u021biona f\u0103r\u0103 \u00eentreruperi. Utilizatorul trebuie s\u0103 verifice rezultatele \u0219i termenele legale.<\/p><p>\u00cen m\u0103sura permis\u0103 de lege, nu r\u0103spundem pentru prejudicii indirecte, pierderi de profit, pierderi cauzate de lipsa copiilor de siguran\u021b\u0103, configur\u0103ri gre\u0219ite, creden\u021biale insuficiente sau indisponibilitatea serviciilor ter\u021be. Pentru un client profesionist, r\u0103spunderea total\u0103 contractual\u0103 este limitat\u0103 la suma pl\u0103tit\u0103 pentru produs \u00een ultimele 12 luni, cu excep\u021bia fraudei, inten\u021biei, v\u0103t\u0103m\u0103rii, obliga\u021biilor de protec\u021bie a datelor \u0219i a altor situa\u021bii \u00een care legea interzice limitarea. Drepturile obligatorii ale consumatorilor r\u0103m\u00e2n neatinse.<\/p>\n<h2>13. Retragere, anulare \u0219i rambursare<\/h2><p>Dac\u0103 e\u0219ti consumator, ai \u00een principiu dreptul de retragere dintr-un contract la distan\u021b\u0103 \u00een 14 zile. Pentru con\u021binut digital nelivrat pe suport material, pierderea dreptului de retragere intervine numai dup\u0103 acordul t\u0103u prealabil expres pentru \u00eenceperea execut\u0103rii \u00een perioada de retragere \u0219i confirmarea c\u0103 \u00een\u021belegi consecin\u021ba, \u00een condi\u021biile OUG nr. 34\/2014. Dac\u0103 aceste acorduri nu au fost ob\u021binute corect, se aplic\u0103 drepturile legale.<\/p><p>Po\u021bi transmite retragerea printr-o declara\u021bie neechivoc\u0103 la <a href=\"mailto:office@melinca.ro\">office@melinca.ro<\/a>, indic\u00e2nd numele, comanda, produsul \u0219i data. Pentru profesioni\u0219ti, anularea \u0219i rambursarea se aplic\u0103 potrivit condi\u021biilor acceptate \u00een comand\u0103 \u0219i normelor obligatorii aplicabile.<\/p>\n<h2>14. Suspendare \u0219i \u00eencetare<\/h2><p>Putem suspenda sau \u00eenceta licen\u021ba pentru neplat\u0103, utilizare ilegal\u0103, distribuirea cheii ori \u00eenc\u0103lc\u0103ri grave, dup\u0103 notificare \u0219i un termen rezonabil de remediere c\u00e2nd situa\u021bia permite. \u00cencetarea nu \u0219terge automat fi\u0219ierele utilizatorului.<\/p>\n<h2>15. Modificarea termenilor<\/h2><p>Versiunea aplicabil\u0103 unei comenzi este cea comunicat\u0103 la \u00eencheiere. Putem actualiza termenii pentru viitor; schimb\u0103rile materiale pentru un abonament activ vor fi comunicate printr-un mijloc adecvat \u0219i nu reduc retroactiv drepturile deja dob\u00e2ndite.<\/p>\n<h2>16. Lege aplicabil\u0103 \u0219i reclama\u021bii<\/h2><p>Termenii sunt guverna\u021bi de legea rom\u00e2n\u0103. \u00cencerc\u0103m solu\u021bionarea amiabil\u0103 prin email. Consumatorii pot apela la Autoritatea Na\u021bional\u0103 pentru Protec\u021bia Consumatorilor \u0219i la mecanismele SAL disponibile pe site-ul ANPC. Alegerea legii rom\u00e2ne nu \u00eenl\u0103tur\u0103 protec\u021bia obligatorie acordat\u0103 consumatorului de legea \u021b\u0103rii sale, c\u00e2nd aceasta se aplic\u0103.<\/p>\n<h2>17. Contact<\/h2><p>Pentru \u00eentreb\u0103ri contractuale, anulare, retragere ori suport: <a href=\"mailto:office@melinca.ro\">office@melinca.ro<\/a>.<\/p>\n<\/article><\/main><footer class=\"legal-site-footer\"><div class=\"legal-container\"><div class=\"legal-footer-grid\"><div><a class=\"legal-brand\" href=\"https:\/\/melinca.ro\/?page_id=309&#038;preview=true\"><span class=\"legal-brand-mark\">M<\/span>MELINCA<\/a><p class=\"legal-footer-about\">Solu\u021bii software pentru automatizarea proceselor contabile \u2014 rapide, clare \u0219i u\u0219or de folosit.<\/p><\/div><div><div class=\"legal-footer-title\">Meniu<\/div><div class=\"legal-footer-links\"><a href=\"https:\/\/melinca.ro\/?page_id=309&#038;preview=true#despre\">Despre<\/a><a href=\"https:\/\/melinca.ro\/?page_id=309&#038;preview=true#produse\">Produse<\/a><a href=\"mailto:office@melinca.ro\">Contact<\/a><\/div><\/div><div><div class=\"legal-footer-title\">Legal<\/div><div class=\"legal-footer-links\"><a href=\"https:\/\/melinca.ro\/?page_id=317&#038;preview=true\">Politica de confiden\u021bialitate<\/a><a href=\"https:\/\/melinca.ro\/?page_id=319&#038;preview=true\">Termeni \u0219i condi\u021bii<\/a><a href=\"https:\/\/melinca.ro\/?page_id=321&#038;preview=true\">Politica cookies<\/a><\/div><\/div><\/div><div class=\"legal-footer-bottom\"><span>\u00a9 2026 MELINCA SRL. Toate drepturile rezervate.<\/span><span>CUI: 48472571 \u00b7 STR. PALEU NR. 1278, PALEU, JUD. BIHOR \u00b7 office@melinca.ro<\/span><\/div><\/div><\/footer><\/div>","protected":false},"excerpt":{"rendered":"<p>MMELINCA DespreProduseContact Informa\u021bii contractuale Termeni \u0219i condi\u021bii Ultima actualizare: 14 iulie 2026 1. Cine furnizeaz\u0103 serviciile Site-ul melinca.ro \u0219i aplica\u021biile Melinca sunt furnizate de MELINCA SRL, cu sediul \u00een Paleu nr. 1278, jude\u021bul Bihor, Rom\u00e2nia, CUI 48472571, nr. registrul comer\u021bului J5\/1762\/2023, email office@melinca.ro, denumit\u0103 \u00een continuare \u201eMelinca\u201d, \u201enoi\u201d sau \u201eFurnizorul\u201d. 2. Domeniul de aplicare \u0219i [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-319","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/melinca.ro\/index.php\/wp-json\/wp\/v2\/pages\/319","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/melinca.ro\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/melinca.ro\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/melinca.ro\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/melinca.ro\/index.php\/wp-json\/wp\/v2\/comments?post=319"}],"version-history":[{"count":3,"href":"https:\/\/melinca.ro\/index.php\/wp-json\/wp\/v2\/pages\/319\/revisions"}],"predecessor-version":[{"id":338,"href":"https:\/\/melinca.ro\/index.php\/wp-json\/wp\/v2\/pages\/319\/revisions\/338"}],"wp:attachment":[{"href":"https:\/\/melinca.ro\/index.php\/wp-json\/wp\/v2\/media?parent=319"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}